The privacy of our customers and the individuals who interact with our site and services is of the utmost importance. Every effort is taken to ensure that information gathered in the course of accessing our site, requesting information, and/or engaging our home security services is protected and used solely within the scope of services rendered.
By visiting our site, users agree to share basic information as provided via their browser or collected via our servers, such as IP address, location, and date and time of access.
By contacting our company — via telephone, e-mail, or online contact form — users agree to provide the requested, required data to render services.
We reserve the right to communicate with users and clients via contact information provided — including mail, telephone, or e-mail — for the purposes of initiating service, rendering service, or following up on service. This may include marketing information. Should any clients or users want to opt out of receiving marketing information from our company, they may select the unsubscribe option from the communication received, or call .
Information that is gathered for the purposes of rendering our services will be utilized with the sole intent of accurately conveying the client’s updated data. Client information shall not be released to any other agency other than those explicitly agreed upon at the initiation of service with our company. (Legal requests for information will be complied with as required by law.) This information may be conveyed to complete your ADT account and install the security system in your home with a given entity via telephone or internet, with the understanding that reasonably secure, encrypted methods will be used whenever possible to protect our clients and our company. If there is any cause for concern by an agent within our company that a client’s privacy may not be observed in the course of executing agreed upon services, the client will be notified to ensure fidelity to security as well as service expectations.
Client information shall be retained only to validate that the agreed upon services were delivered as requested, and to confirm the specific data provided, should there be any subsequent request by the client — or agent working on behalf of the client — to verify data available to us at the time of service delivery.
Our company shall not be held liable for the security of client or users’ information shared in the course of rendering service beyond our own handling of such information.
The website and services offered by our company are available “as is,” and we cannot be held responsible for events beyond our control.